Archive for the ‘Corporate Social Responsibility (CSR)’ Category

‘Melissa & Doug’ Scores High Marks in Toy Safety

safestToysPoll

A couple of weeks ago we asked a question on our facebook page: “In your opinion, which brand makes the safest toys?” Admittedly, it was not a very scientific survey, but there was a clear winner – Melissa & Doug. We decided to take a closer look at this toy company to find out more [...]

Should Brands be Responsible for Products they DON’T Make?

PampersRecalledPacifier

Today’s recall of Pampers branded pacifiers raises some interesting questions.   Pampers was neither the importer nor the manufacturer, but licensed their brand to Key Baby, LLC to be placed on the pacifiers.  Key Baby imported the pacifiers from Chinese manufacturer, Tahoe Enterprises. Because Pampers is the most recognizable name involved, Pampers, a Procter & [...]

How Well is Johnson & Johnson Handling Their Latest Tylenol Recall?

How Well is Johnson & Johnson Handling Their Latest Tylenol Recall?

In our latest newsletter, we reviewed Johnson & Johnson’s recent troubles regarding medicine recalls.  What do you think?  Are they handling this recall as well as they did the 1982 cyanide tampering incidents? Take this short poll and let us know what you think.  When you are done, you will have the opportunity to see [...]

CPSC Civil Penalties on the Rise Again

CPSC Civil Penalties on the Rise Again

In a recent Inform Me: News and Recent Recalls newsletter, we reported that the Consumer Product Safety Commission (CPSC) entered civil penalty settlement agreements with 38 corporations for a total of $9.8 million in fiscal year 2009 (October 2008 – September 2009). The number of companies fined was higher than it has been in at [...]

Will iPhones be Recalled by the CPSC Due to Overheating Batteries?

New reports were released today regarding instances of iPhones overheating and exploding.  The reports highlight Consumer Product Safety Commission (CPSC) documents that include at least 15 reports of incidents with iPods and iPhones. I am not a battery expert, nor have I seen the CPSC documents related to the iPhone and iPod incidents; however, based [...]

WeMakeItSafer.com is LIVE!

Tell all your friends – especially those with kids at home or those with senior family members living alone – to stop by http://WeMakeItSafer.com and peruse our simpler than ever recalled-product gallery to make sure there aren’t any items in their homes with safety defects. Unfortunately, nearly everyone owns dangerous, recalled products without knowing it.
And, don’t forget – never buy or sell another secondhand item without running a search at WeMakeItSafer first.

Mattel Denies Knowing Products Violated the Law – How Will MAT Stock React?

Mattel agreed to pay one of the largest civil penalties in CPSC history, $2.3 million. Perhaps today’s settlement will signal to investors the end of a difficult period for Mattel and a chance to finally move forward. However, the question remains whether today’s settlement will settle the matter in the minds of consumers.

Company Costs of a Product Recall: Incentives to Fix or Ignore Recall Effectiveness Problems (Summary)

Company Costs of a Product Recall: Incentives to Fix or Ignore Recall Effectiveness Problems (Summary)

When I speak with consumers about possible ways to make locating recalled products easier for manufacturers, many balk at the idea, positing that companies would never have any incentive to improve recall effectiveness. For these individuals, the belief is that companies would rather not do everything possible to locate and retrieve defective products in order [...]

The Effect of Product Recalls on Stock Performance (Summary)

In my paper, The Effect of Product Recall on Stock Performance, I discuss findings with regard to how much a company’s stock price changes with the announcement of a product recall. I also discuss studies that show how negative impacts can be mitigated. The full text of the post can be found by clicking the [...]