Recall: tc electronic Bass Guitar Amplifiers
On 2013-03-21, the Consumer Product Safety Commission (CPSC) published a recall regarding tc electronic Bass Guitar Amplifiers due to a potential electrical shock hazard. This product sold new beginning in August 2012 for about $450.
About 400 units are involved in this TC Group Americas guitar amplifier recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Musical Instruments category in 2013.
Company Contact Information:
Phone: (800) 349-4699
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What is the problem?
A nut inside the chassis can come loose and fall between the electrical coils, posing an electrical shock hazard to consumers.
How can I tell if I own this product?
This recall involves tc electronic 250 W bass guitar amplifiers with model BH250 and serial numbers 1204763 through 12404375. The amplifiers are about 8.6 inches wide, 2.5 inches high and 9 inches deep and have a red front panel. The model and "tc electronic" are printed on the front of the amplifier. The serial number is located on a white sticker on the back of the amplifier.
These items were sold new+ at Music and instrument stores nationwide and online from August 2012 through January 2013 for about $450.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using, unplug the amplifiers and contact tc electronic for instructions on free shipping and repair of the recalled product.
tc electronic; at (800)349-4699 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.tcelectronic.com and click on BASS at the top of the page then on BH250 and select BH250 RECALL for more information. Consumers can also send an email to BH250@lifetimeservice.com.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.