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Recalled Product

List of recalls for Crossroads Cruiser

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Crossroads Cruiser Recalls

There have been 4 recalls on Cruiser vehicles in recent years. The latest, dated 2017-10-10 and published by the NHTSA on 2017-10-31, was due to a problem with the recreational vehicle. Approximately 270 vehicles were involved. Since 1998, Cruiser's have experienced approximately 10 recall(s) due to hazards with various components, including the non-powered axle assembly, labels, wheels, lpg furnace. See a list of recalls for your model year below.

IMPORTANT NOTE: Also check the list of Additional Crossroads Models to the right. At times, the manufacturer or the NHTSA may use slightly different model names, or group models together by series.

Recalled Crossroads Cruiser vehicles

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Detailed Recall Information for Crossroads Cruiser

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2017-10-10 (Published by NHTSA on 2017-10-31)
Recall Summary: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.
Hazard: Without a carbon monoxide (CO) detector, occupants will not be alerted to high levels of carbon monoxide, increasing the risk injury or death.
Remedy: Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-302.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=17V626000
   
2015-04-13 (Published by NHTSA on 2015-04-28)
Recall Summary: DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016 Cruiser, Cruiser Aire, ReZerve, and Sunset Trail recreational trailers manufactured March 19, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Hazard: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy: Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. The recall began on April 14, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 37.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V215000
   
2015-03-30 (Published by NHTSA on 2015-04-17)
Recall Summary: DS Corp, doing business as Crossroads RV (Crossroads), is recalling certain model year 2016 Crossroads Sunset Trail, Cruiser Aire, Cruiser, Cameo, and ReZerve recreational trailers manufactured March 4, 2015, to March 20, 2015. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Hazard: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy: Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. The recall began on April 6, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 36.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V186000
   
2014-09-29 (Published by NHTSA on 2014-11-11)
Recall Summary: DS Corp doing business as Crossroads RV (Crossroads) is recalling certain model year 2015 Crossroads Zinger Z-1 trailers manufactured March 21, 2014, to September 10, 2014, and 2015 Crossroads Cruiser trailers manufactured April 3, 2014, to September 5, 2014. The affected trailers may have a Federal Certification Label that has incorrect information. The GVWR is overstated by 2,000 lbs. for the Cruiser models and 1,600 lbs for the Zinger Z-1 models, this overstatement caused the Cargo Carrying Capacity (CCC) to be overstated on the Tire Placard label. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars" and Part 567, "Certification."
Hazard: Incorrect GVWR information may result in the trailer being overloaded which could cause sudden tire, axle or suspension failure, increasing the risk of loss of control and a crash.
Remedy: Crossroads will notify owners, and will send corrected Federal Certification, Tire Placard, and CCC labels to the owners with installation instructions, free of charge. The recall began in October 2014. Owners may contact Crossroads customer service at 1-855-226-7496.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V603000
   
2012-07-30 (Published by NHTSA on 2012-07-30)
Recall Summary: Crossroads is recalling certain model year 2013 Crossroads Cruiser recreational trailers, manufactured from April 19, 2012, through July 17, 2012. These vehicles were manufactured with incorrect information on the Federal Identification Tag, Tire and Loading Information Label and the Recreational Vehicle Cargo Carrying Capacity Label. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."
Hazard: An inaccurate label could lead to improper vehicle loading specifications which could lead to a tire failure which may result in personal injury or property damage.
Remedy: Crossroads will notify owners and provide corrected labels. Owners may contact Thor industries at 1-937-596-7965 or Crossroads at 1-260-593-2866.
Additional Info: Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=12V364000
   
2012-05-22 (Published by NHTSA on 2012-05-22)
Recall Summary: CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 CROSSROADS CRUISER RECREATIONAL TRAILERS, MANUFACTURED FROM AUGUST 5, 2010, THROUGH DECEMBER 15, 2010. THESE VEHICLES WERE MANUFACTURED WITH INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG, TIRE AND LOADING INFORMATION LABEL AND THE RECREATIONAL VEHICLE CARGO CARRYING CAPACITY LABEL. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, ¿TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS.¿
Hazard: AN INACCURATE LABEL COULD LEAD TO IMPROPER VEHICLE LOADING SPECIFICATIONS WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: CROSSROADS WILL NOTIFY OWNERS AND PROVIDE CORRECTED LABELS. OWNERS MAY CONTACT THOR INDUSTRIES AT 937-596-7965 OR CROSSROADS AT 260-593-2866.
Additional Info: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=12V232000
   
2008-07-31 (Published by NHTSA on 2008-07-31)
Recall Summary: CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Hazard: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
Additional Info: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=08V370000
   
2007-03-28 (Published by NHTSA on 2007-03-28)
Recall Summary: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Hazard: THIS COULD RESULT IN A FIRE.
Remedy: CROSSROADS RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND PROTECTIVE THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
Additional Info: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=07V143000
   
2005-05-12 (Published by NHTSA on 2005-05-12)
Recall Summary: ON CERTAIN TRAILERS EQUIPPED WITH RFD WHEELS, THERE IS A DEFECTIVE WELD OF THE WHEELS' CENTER HUB TO THE WHEEL'S RIM.
Hazard: THIS COULD RESULT IN A WHEEL SEPARATION INCREASING THE RISK OF A CRASH.
Remedy: RFD COMPONENTS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT RFD COMPONENTS AT 574-295-3939 OR CROSSROADS AT 260-593-2866.
Additional Info: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=05V215000
   
2005-01-11 (Published by NHTSA on 2005-01-11)
Recall Summary: CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS HAVE IMPROPERLY INSTALLED FURNACE EXHAUST VENTS.
Hazard: IMPROPER INSTALLATION OR LACK OF THE FURNACE EXHAUST VENT WILL ALLOW THE EXHAUST FUMES, CONTAINING COMBUSTION PRODUCTS INCLUDING HIGH CONCENTRATIONS OF CARBON MONOXIDE GAS, TO ENTER INTO THE RECREATIONAL VEHICLE AND COULD RESULT IN INJURY OR DEATH TO OCCUPANTS OF THE TRAILER.
Remedy: OWNERS/DEALERS WILL INSPECT THE FURNACE EXHAUST VENT AND, IF NOT PROPERLY INSTALLED, THE DEALERS WILL REPAIR THE EXHAUST VENT FREE OF CHARGE. OWNERS ARE BEING INSTRUCTED NOT TO USE THE FURNACE UNTIL THE EXHAUST VENT HAS BEEN INSPECTED AND IS PROPERLY REPAIRED. THE RECALL BEGAN FEBRUARY 2, 2005. OWNERS MAY CONTACT CROSSROADS AT 260-593-2866.
Additional Info: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=05V006000
   
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Additional Crossroads Models

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Sources may include: National Highway Traffic Safety Administration (NHTSA) and companies involved with this or a related recall.