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Recalled Product

List of recalls for E One Quest

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E One Quest Recalls

There have been 5 recalls on Quest vehicles in recent years. The latest, dated 2017-04-07 and published by the NHTSA on 2017-04-21, was due to a problem with the upper ball joint. Since 2008, Quest's have experienced approximately 9 recall(s) due to hazards with various components, including the equipment, air bags, front, software and buckle assembly. See a list of recalls for your model year below.

IMPORTANT NOTE: Also check the list of Additional E One Models to the right. At times, the manufacturer or the NHTSA may use slightly different model names, or group models together by series.

Recalled E One Quest vehicles

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Detailed Recall Information for E One Quest

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2008
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2010
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2016
2017-04-07 (Published by NHTSA on 2017-04-21)
Recall Summary: E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Hazard: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall is expected to begin May 22, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=17V231000
   
2016-11-03 (Published by NHTSA on 2016-11-17)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2014-2016 Typhoon, Quest, and Cyclone fire trucks manufactured January 1, 2014, to October 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
Hazard: A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
Remedy: E-One will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall is expected to begin December 26, 2016. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V801000
   
2015-10-13 (Published by NHTSA on 2015-10-20)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2014-2015 Typhoon, Cyclone II, and Quest emergency vehicles manufactured October 28, 2014, to August 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected.
Hazard: If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: E-One will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. The recall is expected to begin November 9, 2015. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V646000
   
2015-09-24 (Published by NHTSA on 2015-10-06)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2013-2014 Typhoon, Cyclone II, and Quest emergency vehicles manufactured August 2, 2013, to December 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control.
Hazard: A loss of steering control increases the risk of a crash.
Remedy: E-One will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall is expected to begin October 20, 2015. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V598000
   
2014-04-28 (Published by NHTSA on 2014-05-28)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
Hazard: The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
Remedy: E-One will notify owners, and dealers will update the VIM software, free of charge. The recall is expected to begin in June 2014. Owners may contract E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V217000
   
2013-12-04 (Published by NHTSA on 2013-12-25)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2013 model Typhoon and Cyclone II fire fighting vehicles equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Hazard: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered, resulting in an increased risk of injury in the event of an accident or emergency.
Remedy: E-One will notify owners and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall is expected to begin on December 30, 2013. Customers may contact E-One at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=13V601000
   
2011-12-01 (Published by NHTSA on 2011-12-01)
Recall Summary: E-ONE IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 CYCLONE II, TYPHOON, AND QUEST VEHICLES MANUFACTURED FROM MAY 1, 2008, THROUGH NOVEMBER 28, 2011, AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Hazard: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: E-ONE WILL NOTIFY OWNERS AND IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT E-ONE CUSTOMER SERVICE AT 1-800-627-5050 OR MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
Additional Info: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V564000
   
2011-08-30 (Published by NHTSA on 2011-08-30)
Recall Summary: E-ONE IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 TYPHOON AND CYCLONE II AND MODEL YEAR 2011 TRADITION AND QUEST FIRE FIGHTING CHASSIS MANUFACTURED FROM NOVEMBER 24, 2010, THROUGH JULY 13, 2011, EQUIPPED WITH A CUMMINS ISB, ISL, ISC, or ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Hazard: THIS COULD RESULT IN ASPHYXIATION OR CARBON MONOXIDE POISONING. THE HEAT BUILD UP FROM THE EXHAUST CAN ALSO RESULT IN A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy: E-ONE IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR E-ONE AT 1-352-861-3223.
Additional Info: CUMMINS RECALL CAMPAIGN NUMBER IS C1154.E-ONE'S RECALL CAMPAIGN NUMBER IS 4EN.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V443000
   
2010-05-26 (Published by NHTSA on 2010-05-26)
Recall Summary: E-ONE IS RECALLING CERTAIN MODEL YEAR 2008-2009 QUEST AND CYCLONE II FIRE TRUCKS EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES MANUFACTURED FROM MARCH 13, 2008 THROUGH SEPTEMBER 27, 2009. THERE IS A SOFTWARE PROBLEM IN THE ENGINE CONTROL COMPUTER THAT MAY CAUSE UNEXPECTED ENGINE SHUT DOWN UNDER CERTAIN OPERATING CONDITIONS.
Hazard: UNEXPECTED SHUT DOWN OF THE ENGINE MAY PREVENT THE OPERATION OF EQUIPMENT ON THE VEHICLE DURING RESCUE OPERATION PUTTING THE PUBLIC AND FIRE FIGHTERS AT RISK.
Remedy: DETROIT DIESEL IS HANDLING THE OWNER NOTIFICATION SCHEDULE AND REMEDY FOR THIS CAMPAIGN. THE MOTOR CONTROL MODULE WILL HAVE A NEW SOFTWARE INSTALLED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708.
Additional Info: E-ONE SAFETY RECALL NO. 4EN.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V225000
   
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Sources may include: National Highway Traffic Safety Administration (NHTSA) and companies involved with this or a related recall.