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Recalled Product

List of recalls for E One Quest

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E One Quest Recalls

There have been 5 recalls on Quest vehicles in recent years. The latest, dated 2017-10-11 and published by the NHTSA on 2017-10-27, was due to a problem with the hydraulic power assist system. Approximately 356 vehicles were involved. Since 2008, Quest's have experienced approximately 10 recall(s) due to hazards with various components, including the upper ball joint, equipment, air bags, front and software. See a list of recalls for your model year below.

IMPORTANT NOTE: Also check the list of Additional E One Models to the right. At times, the manufacturer or the NHTSA may use slightly different model names, or group models together by series.

Recalled E One Quest vehicles

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Detailed Recall Information for E One Quest

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2008
2009
2010
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2014
2015
2016
2017
2017-04-07 (Published by NHTSA on 2017-04-21)
Recall Summary: E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Hazard: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall is expected to begin May 22, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=17V231000
   
2016-11-03 (Published by NHTSA on 2016-11-17)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2014-2016 Typhoon, Quest, and Cyclone fire trucks manufactured January 1, 2014, to October 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
Hazard: A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
Remedy: E-One will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall is expected to begin December 26, 2016. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V801000
   
2015-10-13 (Published by NHTSA on 2015-10-20)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2014-2015 Typhoon, Cyclone II, and Quest emergency vehicles manufactured October 28, 2014, to August 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected.
Hazard: If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: E-One will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. The recall is expected to begin November 9, 2015. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V646000
   
2015-09-24 (Published by NHTSA on 2015-10-06)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2013-2014 Typhoon, Cyclone II, and Quest emergency vehicles manufactured August 2, 2013, to December 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control.
Hazard: A loss of steering control increases the risk of a crash.
Remedy: E-One will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall is expected to begin October 20, 2015. Owners may contact E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V598000
   
2014-04-28 (Published by NHTSA on 2014-05-28)
Recall Summary: E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
Hazard: The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
Remedy: E-One will notify owners, and dealers will update the VIM software, free of charge. The recall is expected to begin in June 2014. Owners may contract E-One customer service at 1-800-627-5050.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V217000
   
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Additional E One Models

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Sources may include: National Highway Traffic Safety Administration (NHTSA) and companies involved with this or a related recall.