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Recalled Product

List of recalls for Eldorado Axess

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Eldorado Axess Recalls

There have been 7 recalls on Axess vehicles in recent years. The latest, dated 2017-09-11 and published by the NHTSA on 2017-09-29, was due to a problem with the front. Since 2002, Axess's have experienced approximately 12 recall(s) due to hazards with various components, including the axle assembly, seats, engine, tie rod assembly and accelerator pedal. See a list of recalls for your model year below.

IMPORTANT NOTE: Also check the list of Additional Eldorado Models to the right. At times, the manufacturer or the NHTSA may use slightly different model names, or group models together by series.

Recalled Eldorado Axess vehicles

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Detailed Recall Information for Eldorado Axess

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2016
2017-09-11 (Published by NHTSA on 2017-09-29)
Recall Summary: Eldorado National-California, Inc. (Eldorado National) is recalling certain 2015 35-foot and 40-foot Axess transit buses. The front suspension link rod clamps may not be properly torqued, allowing the link rod to loosen.
Hazard: A loose link rod can decrease steering ability, increasing the risk of a crash.
Remedy: Eldorado National will notify owners, and dealers will inspect the clamp for proper torque, installing new bolts as necessary, free of charge. The recall is expected to begin November 1, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=17V557000
   
2016-09-27 (Published by NHTSA on 2016-09-30)
Recall Summary: Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2016 Axess transit buses manufactured May 1, 2016, to September 20, 2016. The affected buses have axles that may have insufficient grease at the wheel ends, possibly resulting in bearing failure.
Hazard: Bearing failure may increase the risk of a crash.
Remedy: Eldorado has notified owners, and dealers will inspect the wheel bearings and add grease as necessary, free of charge. The recall began on September 28, 2016. Owners may contact Eldorado customer service at 1-909-591-9557. Note: Eldorado is advising that vehicles with the affected axles are removed from operation until the recall has been remedied.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V697000
   
2016-01-14 (Published by NHTSA on 2016-01-27)
Recall Summary: Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Hazard: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy: Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Eldorado customer service at 1-909-591-9557.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V012000
   
2015-05-27 (Published by NHTSA on 2015-06-27)
Recall Summary: Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2007-2015 Axess, E-Z Rider II, and XHF vehicles manufactured July 1, 2007, to May 2, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Hazard: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy: Cummins has notified owners on behalf of Eldorado, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 16, 2015. Owners may contact Eldorado customer service at 1-909-591-9557 or Cummins customer service at 1-800-343-7357.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V316000
   
2015-03-17 (Published by NHTSA on 2015-04-04)
Recall Summary: ElDorado National-California, Inc. (ElDorado) is recalling certain model year 2014 ElDorado National E-Z Rider II and ElDorado National California Axess buses manufactured January 2, 2014, to December 31, 2014. The affected buses have front axles whose tie rod nuts may be improperly torqued.
Hazard: If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy: ElDorado will notify owners, and dealers will inspect the tie rod nut torque and replace the parts, as necessary, free of charge. The recall began on April 2, 2015. Owners may contact Eldorado customer service at 1-909-591-9557.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V155000
   
2014-10-31 (Published by NHTSA on 2014-12-11)
Recall Summary: Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2008-2009 Axess, E-Z Rider II, XHF, Escort RE-A, and Transmark RE vehicles manufactured April 1, 2008, to December 30, 2008. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
Hazard: If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
Remedy: Eldorado has notified owners, and dealers will replace the affected pedal assemblies, free of charge. The recall began on December 8, 2014. Owners may contact Eldorado customer service at 1-909-591-9557.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V685000
   
2014-02-04 (Published by NHTSA on 2014-02-21)
Recall Summary: Eldorado National (California), Inc. (Eldorado) is recalling certain model year 2005-2012 Axess, 2006-2013 E-Z Rider II and 2013 Passport buses equipped with Sure Power-brand battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Hazard: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: Eldorado will notify owners, and dealers will replace the equalizers or converters, free of charge. The recall is expected to begin during February 2014. Owners may contact Eldorado at 1-909-591-9557. Eldorado's number for this recall is EQ-14-002.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V030000
   
2012-10-23 (Published by NHTSA on 2012-10-23)
Recall Summary: Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
Hazard: In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
Remedy: Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=12V513000
   
2012-09-25 (Published by NHTSA on 2012-09-25)
Recall Summary: Eldorado National-California (Eldorado) is recalling certain model year 2006-2008 vehicles equipped with John Deere Compressed Natural Gas (CNG) turbocharged engines. The turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak.
Hazard: Failure of the turbine or compressor wheel may result in smoke, fire, and stalling, increasing the risk of a crash.
Remedy: Eldorado will notify owners and dealers. The remedy for this issue is still under development. Eldorado has not provided a notification schedule. Owners may contact Eldorado National at 905-591-9557 or Thor Industries at 937-596-7965.
Additional Info: Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=12V469000
   
2011-08-22 (Published by NHTSA on 2011-08-22)
Recall Summary: ELDORADO IS RECALLING CERTAIN MODEL YEAR 2011 COMMERCIAL BUSES, MODELS EZ RIDER II MAX, TRANSMARK, XHF, AND AXESS, MANUFACTURED FROM NOVEMBER 1, 2010, THROUGH MARCH 31, 2011, EQUIPPED WITH A CUMMINS ISB, ISL, ISC, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Hazard: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy: ELDORADO IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR ELDORADO AT 1-909-591-9557.
Additional Info: CUMMINS RECALL CAMPAIGN NUMBER IS C1154. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V432000
   
2009-10-16 (Published by NHTSA on 2009-10-16)
Recall Summary: ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2002-2010 TRANSIT BUSES, EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Hazard: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy: ELDORADO NATIONAL WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ELDORADO NATIONAL AT 1-909-591-9557.
Additional Info: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=09V407000
   
2008-02-15 (Published by NHTSA on 2008-02-15)
Recall Summary: ELDORADO NATIONAL - CALIFORNIA (ENC) IS RECALLING 106 MY 2004-2007 AXESS, E-Z RIDER II AND TRANSMARK RE REAR ENGINE BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES AND EQUIPPED WITH THE CM850 FUEL SYSTEM. THE ENGINE HIGH PRESSURE FUEL LINES FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL ARE PRONE TO FAILURE. THE FUEL LINE FAILURES HAVE BEEN DETERMINED TO BE CAUSED BY PROLONGED VIBRATION. FAILURE TYPICALLY OCCURS AT OR UNDER THE FUEL LINE FITTING ATTACHMENTS. FAILURE OF THE FUEL LINE INTRODUCES HIGH PRESSURE ATOMIZED DIESEL FUEL INTO THE ENGINE COMPARTMENT.
Hazard: FUEL INTO THE ENGINE COMPARTMENT CREATES A RISK OF FIRE DUE TO POSSIBLE IGNITION WHEN THE FUEL VAPOR COMES IN CONTACT WITH HOT SURFACES.
Remedy: ENC WILL WORK WITH CUMMINS TO INSTALL A SUPPORT BRACKET ON THE HIGH PRESSURE FUEL LINES FREE OF CHARGE. THE RECALLBEGAN ON MARCH 11, 2008. OWNERS MAY CONTACT ELDORADO NATIONAL - CALIFORNIA AT 909-591-9557.
Additional Info: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=08V073000
   
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Sources may include: National Highway Traffic Safety Administration (NHTSA) and companies involved with this or a related recall.