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Recalled Product

List of recalls for Keystone Outback

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Keystone Outback Recalls

There have been 7 recalls on Outback vehicles in recent years. The latest, dated 2017-07-14 and published by the NHTSA on 2017-07-28, was due to a problem with the structure. Approximately 910 vehicles were involved. Since 2001, Outback's have experienced approximately 12 recall(s) due to hazards with various components, including the recreational vehicle, equipment, trailer hitches, wheels. See a list of recalls for your model year below.

IMPORTANT NOTE: Also check the list of Additional Keystone Models to the right. At times, the manufacturer or the NHTSA may use slightly different model names, or group models together by series.

Recalled Keystone Outback vehicles

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Detailed Recall Information for Keystone Outback

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2017-07-14 (Published by NHTSA on 2017-07-28)
Recall Summary: Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
Hazard: Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall is expected to begin in July 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=17V439000
   
2016-05-10 (Published by NHTSA on 2016-06-04)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
Hazard: The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
Remedy: Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V282000
   
2015-05-27 (Published by NHTSA on 2015-06-27)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Hazard: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V317000
   
2013-04-23 (Published by NHTSA on 2013-05-01)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Hazard: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall is expected to begin in May 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=13V155000
   
2012-07-30 (Published by NHTSA on 2012-07-30)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2013 Outback and Sydney recreational vehicles manufactured from July 10, 2012, through July 17, 2012. These vehicles may have been manufactured with two carbon monoxide detectors and no smoke detector.
Hazard: In the event of a fire, the lack of a fire detector can lead to an increased risk of personal injury and/or property damage.
Remedy: Keystone will notify owners, and dealers will inspect and install, as necessary, a fire detector, free of charge. The safety recall ibegan on August 10, 2012. Owners may contact Keystone at 1-866-425-4369.
Additional Info: Keystone's recall campaign number is 12-179.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=12V361000
   
2011-01-05 (Published by NHTSA on 2011-01-05)
Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
Hazard: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Additional Info: KEYSTONE SAFETY RECALL NO. 10-156.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V002000
   
2010-12-03 (Published by NHTSA on 2010-12-03)
Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Hazard: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.
Remedy: KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Additional Info: KEYSTONE SAFETY RECALL NO. 10-157.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V597000
   
2010-10-13 (Published by NHTSA on 2010-10-13)
Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Hazard: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Additional Info: KEYSTONE SAFETY RECALL NO. 10-148.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V478000
   
2009-07-30 (Published by NHTSA on 2009-07-30)
Recall Summary: KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 RECREATIONAL VEHICLES MANUFACTURED FROM MAY 12 THROUGH JUNE 19, 2009. THE GLASS MAY NOT BE PROPERLY ADHERED TO THE DOOR IN CERTAIN MICHEF BRAND MODEL EM925RZT MICROWAVE OVENS. ONLY THOSE VEHICLES WITH THE FOLLOWING MICHEF MICROWAVE SERIAL NUMBER RANGE 1363901000001 AND 1353901000756 ARE INCLUDED IN THE RECALL.
Hazard: THE MICROWAVE IS INSTALLED IN AN OVERHEAD CABINET. THE GLASS COULD FALL OUT AND INJURE A NEARBY PERSON.
Remedy: KEYSTONE RV WILL NOTIFY OWNERS AND REPLACE THE MICROWAVE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Additional Info: KEYSTONE'S RECALL CAMPAIGN NO. 09-123.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=09V311000
   
2008-07-17 (Published by NHTSA on 2008-07-17)
Recall Summary: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Hazard: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Additional Info: KEYSTONE RECALL NO. 08-111.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=08V325000
   
2006-06-28 (Published by NHTSA on 2006-06-28)
Recall Summary: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH TEKONSHA EMERGENCY BRAKE BREAKAWAY SWITCHES SOLD BY CEQUENT, AN ELECTRICAL SWITCHING COMPONENT MAY CAUSE THE BREAKAWAY DEVICE TO FAIL OR TO OPERATE IMPROPERLY.
Hazard: IN THE CASE OF A SEPARATION OF THE TRAILER FROM THE TOWING VEHICLE, A FAILURE OF THE BREAKAWAY SWITCH MAY PREVENT THE TRAILER BRAKES FROM ACTIVATING POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE BREAKAWAY SWITCHES FREE OF CHARGE. THESE TRAILERS ARE STILL LOCATED AT THE KEYSTONE RV MANUFACTURING FACILITY OR IN THE POSSESSION OF DEALERS.
Additional Info: KEYSTONE RECALL NO. 06-070.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=06V230000
   
2003-11-20 (Published by NHTSA on 2003-11-20)
Recall Summary: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Hazard: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR KEYSTONE AT 574-535-2100.
Additional Info: CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=03V463000
   
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Sources may include: National Highway Traffic Safety Administration (NHTSA) and companies involved with this or a related recall.