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List of recalls for Keystone Springdale

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Home > Recalled Products > Vehicle Recalls > Keystone > Springdale Recalls

Keystone Springdale Recalls

There have been 11 recalls on Springdale vehicles in recent years. The latest, dated 2017-05-26 and published by the NHTSA on 2017-06-03, was due to a problem with the labels. Approximately 464 vehicles were involved. Since 1997, Springdale's have experienced approximately 16 recall(s) due to hazards with various components, including the hanger/bracket, non-powered axle assembly, equipment, lpg lines and fittings and wheels. See a list of recalls for your model year below.

IMPORTANT NOTE: Also check the list of Additional Keystone Models to the right. At times, the manufacturer or the NHTSA may use slightly different model names, or group models together by series.

Recalled Keystone Springdale vehicles

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Detailed Recall Information for Keystone Springdale

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2017-05-26 (Published by NHTSA on 2017-06-03)
Recall Summary: Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Hazard: The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall is expected to begin in June 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=17V339000
   
2014-03-27 (Published by NHTSA on 2014-04-23)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
Hazard: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall is expected to begin in April 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V146000
   
2014-03-18 (Published by NHTSA on 2014-04-05)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
Hazard: With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall is expected to begin in April 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V120000
   
2013-04-23 (Published by NHTSA on 2013-05-01)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Hazard: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall is expected to begin in May 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=13V155000
   
2013-02-15 (Published by NHTSA on 2013-02-15)
Recall Summary: Keystone RV Company (Keystone) is recalling certain model 2013 Springdale 266RLSSR and 267BHSSR Travel Trailers, manufactured from November 19, 2012, through February 5, 2013. These vehicles were manufactured with the incorrect information on the Federal Identification Tag and Tire and Loading Information Label. The tire inflation pressure is incorrectly listed as 448 KPA (65 PSI) instead of 345 KPA (50 PSI). Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."
Hazard: Owners relying on the information contained on the label may overinflate the tires, which may result in sudden tire failure, which may increase the risk of a crash.
Remedy: Keystone will notify owners and provide corrected labels. The recall began on February 27, 2013. Owners may contact Keystone RV Company at 1-866-425-4369.
Additional Info: Keystone's recall number is 13-189.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=13V050000
   
2012-12-27 (Published by NHTSA on 2012-12-27)
Recall Summary: Keystone is recalling certain model year 2012 and 2013 Springdale travel trailers, model 266RLSSRWE, manufactured from October 18, 2011, through December 5, 2012. The suspension may contact the copper propane line for the range.
Hazard: If the suspension contacts the copper it may damage it resulting in a propane leak. If the propane leaks in the presence of an ignition source, there is an increased risk of fire and/or explosion will result causing property damage and/or personal injury.
Remedy: Keystone will notify owners, and dealers will modify the propane line to route it away from the suspension, free of charge. The recall began on January 4, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369.
Additional Info: Keystone's recall campaign number is 12-186.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=12V599000
   
2011-02-04 (Published by NHTSA on 2011-02-04)
Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 AVALANCHE, LAREDO, AND SPRINGDALE RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Hazard: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL HAS STARTED. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-478).
Additional Info: KEYSTONE SAFETY RECALL NO. IS 10-148.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V064000
   
2010-12-03 (Published by NHTSA on 2010-12-03)
Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Hazard: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.
Remedy: KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Additional Info: KEYSTONE SAFETY RECALL NO. 10-157.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V597000
   
2010-10-13 (Published by NHTSA on 2010-10-13)
Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Hazard: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Additional Info: KEYSTONE SAFETY RECALL NO. 10-148.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V478000
   
2008-07-17 (Published by NHTSA on 2008-07-17)
Recall Summary: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Hazard: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Additional Info: KEYSTONE RECALL NO. 08-111.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=08V325000
   
2008-05-15 (Published by NHTSA on 2008-05-15)
Recall Summary: KEYSTONE RV IS RECALLING 179 MY 2009 SPRINGDALE FIFTH WHEEL AND TRAVEL TRAILERS AND MY 2009 SUMMERLAND TRAVEL TRAILERS. THERE IS INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND THE TIRE AND LOADING INFORMATION LABEL WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE TAG LISTS THE TIRE SIZE AS 205/75R14C AND IT SHOULD BE 205/75R15C.
Hazard: THE PURPOSE OF THIS PART IS TO SPECIFY THE CONTENT AND LOCATION OF, AND OTHER REQUIREMENTS FOR, THE CERTIFICATION LABEL TO BE AFFIXED TO MOTOR VEHICLES TO ADDRESS CERTIFICATION-RELATED DUTIES AND LIABILITIES, AND TO PROVIDE THE CONSUMER WITH INFORMATION TO ASSIST HIM OR HER IN DETERMINING WHICH OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS ARE APPLICABLE TO THE VEHICLE.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEY CAN HAVE THEIR DEALER INSTALL THE LABELS FREE OF CHARGE. THE RECALL BEGAN ON MAY 16, 2008. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Additional Info: KEYSTONE RV RECALL NO. 08-106.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=08V218000
   
2008-03-26 (Published by NHTSA on 2008-03-26)
Recall Summary: KEYSTONE RV IS RECALLING 120 MY 2008 SPRINGDALE TRAVEL TRAILERS. THE LIQUID PROPANE (LP) REGULATOR SUPPLY HOSE TO THE MANIFOLD MAY NOT BE PROPERLY TIGHTENED AT THE REGULATOR.
Hazard: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL VERIFY THAT THE PROPANE HOSE CONNECTION IS TIGHTENED PROPERLY AND DOES NOT LEAK. NO VEHICLES HAVE BEEN SOLD. ALL VEHICLES WILL BE REPAIRED AT THE DEALERS.
Additional Info: KEYSTONE RV RECALL NO. 08-105.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=08V140000
   
2007-03-23 (Published by NHTSA on 2007-03-23)
Recall Summary: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Hazard: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Additional Info: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=07V134000
   
2006-06-28 (Published by NHTSA on 2006-06-28)
Recall Summary: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH TEKONSHA EMERGENCY BRAKE BREAKAWAY SWITCHES SOLD BY CEQUENT, AN ELECTRICAL SWITCHING COMPONENT MAY CAUSE THE BREAKAWAY DEVICE TO FAIL OR TO OPERATE IMPROPERLY.
Hazard: IN THE CASE OF A SEPARATION OF THE TRAILER FROM THE TOWING VEHICLE, A FAILURE OF THE BREAKAWAY SWITCH MAY PREVENT THE TRAILER BRAKES FROM ACTIVATING POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE BREAKAWAY SWITCHES FREE OF CHARGE. THESE TRAILERS ARE STILL LOCATED AT THE KEYSTONE RV MANUFACTURING FACILITY OR IN THE POSSESSION OF DEALERS.
Additional Info: KEYSTONE RECALL NO. 06-070.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=06V230000
   
2005-03-08 (Published by NHTSA on 2005-03-08)
Recall Summary: ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL RECREATIONAL VEHICLES, DURING PRODUCTION IT WAS DISCOVERED THAT THE FURNACE MAY NOT BE SECURED AND THE GASKET THAT SEALS THE FURNACE TO THE FLOOR DUCT SYSTEM MAY BE MISSING.
Hazard: THE FURNACE COULD MOVE AWAY FROM THE OUTSIDE WALL AND DISCONNECT FROM THE EXHAUST OUTLET. IF THIS OCCURS, EXHAUST GASSES WILL ENTER THE INTERIOR OF THE VEHICLE WHEN THE FURNACE IS OPERATING WHICH COULD LEAD TO INJURY OR DEATH FROM CARBON MONOXIDE POISONING.
Remedy: DEALERS WILL INSPECT AND INSTALL THE FURNACE CORRECTLY, SECURING IT TO THE FLOOR AND ADDING THE MISSING GASKET FREE OF CHARGE. THE RECALL BEGAN ON MARCH 14, 2005. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Additional Info: KEYSTONE RECALL NO. 05-052.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=05V076000
   
2003-11-20 (Published by NHTSA on 2003-11-20)
Recall Summary: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Hazard: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR KEYSTONE AT 574-535-2100.
Additional Info: CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=03V463000
   
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