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List of recalls for MCI J4500

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Home > Recalled Products > Vehicle Recalls > MCI > J4500 Recalls

MCI J4500 Recalls

There have been 16 recalls on J4500 vehicles in recent years. The latest, dated 2017-03-28 and published by the NHTSA on 2017-04-11, was due to a problem with the suspension. Approximately 649 vehicles were involved. Since 1999, J4500's have experienced approximately 28 recall(s) due to hazards with various components, including the seats, axle hubs, seat belts, tie rod assembly and service brakes. See a list of recalls for your model year below.

IMPORTANT NOTE: Also check the list of Additional MCI Models to the right. At times, the manufacturer or the NHTSA may use slightly different model names, or group models together by series.

Recalled MCI J4500 vehicles

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Detailed Recall Information for MCI J4500

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2017-03-28 (Published by NHTSA on 2017-04-11)
Recall Summary: Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
Hazard: If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Remedy: Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall is expected to begin May 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=17V207000
   
2016-09-30 (Published by NHTSA on 2016-10-08)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2017 J4500 motorcoaches manufactured March 14, 2016, to August 23, 2016. The affected vehicles may experience a multiplexing programming error that will not provide any visual or audible warnings if the vehicle's primary service brake air reservoir system has low pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Hazard: If the driver is unaware that the service brakes have low air pressure, the brakes may apply automatically, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will correct the programming of the multiplexing system, free of charge. The recall is expected to begin in October 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 439.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V702000
   
2016-07-06 (Published by NHTSA on 2016-07-20)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
Hazard: A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
Remedy: MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall is expected to begin in July 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V510000
   
2016-01-20 (Published by NHTSA on 2016-02-09)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Hazard: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall is expected to begin in February 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=16V020000
   
2015-12-22 (Published by NHTSA on 2016-01-12)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2016 MCI J4500 motor coaches manufactured August 26, 2015, to December 3, 2015, and equipped with Kiel passenger seats. During assembly, one of the seat mounting bolts was installed incorrectly.
Hazard: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the seat occupant.
Remedy: MCI will notify owners, and dealers will correct the seat mounting, free of charge. The recall is expected to begin in January 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 430.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V862000
   
2015-06-19 (Published by NHTSA on 2015-07-09)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.
Hazard: Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 425.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V389000
   
2015-03-30 (Published by NHTSA on 2015-04-10)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism.
Hazard: If the seat belt locking mechanism does not function as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.
Remedy: The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact MCI customer service at 1-800-241-2947.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V183000
   
2015-03-30 (Published by NHTSA on 2015-04-15)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2014 J4500 and model year 2015 D4000ISTV, D4005, D4500, and D4505 motor coaches manufactured August 26, 2014, to December 3, 2014. The affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torqued.
Hazard: If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will inspect the tie rod nut torque, replacing the parts as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact MCI customer service at 1-800-241-2947.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V184000
   
2015-01-05 (Published by NHTSA on 2015-01-08)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2013-2015 MCI J4500 motorcoaches manufactured December 23, 2013, to December 19, 2014 and equipped with ZF axles and independent front suspension. The routing and clamping of the steering axle brake hose to the steering axle brake chamber may allow the brake hose to rub the front tire.
Hazard: The rubbing may wear a hole into the brake hose resulting in a loss of air pressure in the front brake chamber, reducing brake performance and increasing the risk of a crash.
Remedy: MCI will notify owners. The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact MCI customer service at 1-800-241-2947.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=15V001000
   
2014-06-26 (Published by NHTSA on 2014-06-26)
Recall Summary: Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
Hazard: If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V370000
   
2014-04-10 (Published by NHTSA on 2014-05-02)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Hazard: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall is expected to begin in May 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=14V172000
   
2013-10-31 (Published by NHTSA on 2013-11-19)
Recall Summary: Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Hazard: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: MCI will notify owners, and Sure Power will replace the equalizers, free of charge. The recall will begin in late November 2013. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=13V498000
   
2012-03-30 (Published by NHTSA on 2012-03-30)
Recall Summary: MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2009-2012 J MOTOR COACHES. DUE TO INADEQUATE BONDING, THE TRANSOM WINDOWS (THE REAR-MOST WINDOWS ON EACH SIDE), MAY DETACH FROM THE COACH.
Hazard: A TRANSOM WINDOW MAY DETACH WITHOUT WARNING, INCREASING THE RISK OF PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: MCI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL MECHANICAL RETENTION CLIPS ON THE TRANSOM WINDOWS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 5, 2012. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
Additional Info: MCI¿S RECALL CAMPAIGN NUMBER IS 369.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=12V135000
   
2011-10-28 (Published by NHTSA on 2011-10-28)
Recall Summary: MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Hazard: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Additional Info: MCI SAFETY RECALL NUMBER IS 371.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V524000
   
2011-09-07 (Published by NHTSA on 2011-09-07)
Recall Summary: MOTOR COACH INDUSTRIES, INC. (MCI) IS RECALLING CERTAIN MODEL YEAR 2011 E4500 AND J4500 MOTOR COACHES MANUFACTURED FROM DECEMBER 2010 THROUGH JANUARY 2011, EQUIPPED WITH A CUMMINS ISX 11.9 DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Hazard: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy: MCI WILL NOTIFY OWNERS, AND REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MCI AT 1-800-241-2947 OR CUMMINS AT 1-812-377-5000 FOR MORE INFORMATION.
Additional Info: MCI'S RECALL CAMPAIGN NUMBER IS 364.CUMMINS' RECALL CAMPAIGN NUMBER IS C1154. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V457000
   
2011-07-27 (Published by NHTSA on 2011-07-27)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI E4500, AND J4500, MOTOR COACHES MANUFACTURED FROM SEPTEMBER 2010 THROUGH JULY 2011, EQUIPPED WITH A DOGA WINDSHIELD WIPER MOTOR. AN UNDERRATED FUSE MAY HAVE BEEN INSTALLED AT THE FACTORY, WHICH COULD BLOW, RESULTING IN THE WINDSHIELD WIPERS NOT OPERATING.
Hazard: THE DRIVER'S VISIBILITY MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: DEALERS WILL INSPECT THE FUSE AND REPLACE ANY UNDERRATED FUSES THAT MAY HAVE BEEN INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Additional Info: MCI'S SAFETY RECALL NUMBER IS 362.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V379000
   
2011-03-24 (Published by NHTSA on 2011-03-24)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI J4500 MOTOR COACHES MANUFACTURED FROM DECEMBER 1, 2010 THROUGH FEBRUARY 28, 2011, AND EQUIPPED WITH ARVINMERITOR MC16 AND MC16 TYPE TAG AXLE ASSEMBLIES. THE BOLTS USED TO CONNECT THE AXLE HOUSING TO THE SPINDLE OF THE AXLE MAY NOT HAVE BEEN PROPERLY HEAT TREATED, RESULTING IN POTENTIALLY COMPROMISED HARDNESS AND STRENGTH THAT, IN TURN, COULD LEAD TO REDUCED JOINT INTEGRITY.
Hazard: REDUCED JOINT STRENGTH OF THE SPINDLE OF THE AXLE COULD RESULT IN A VEHICLE CRASH.
Remedy: ARVINMERITOR IS WORKING WITH MCI TO IDENTIFY AND NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 14, 2011. OWNERS MAY CONTACT ARVINMERITOR AT 1-248-435-1725 OR MCI CUSTOMER SERVICE AT 1-800-241-2947.
Additional Info: MCI SAFETY RECALL NO. 358.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V190000
   
2011-03-07 (Published by NHTSA on 2011-03-07)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI J4500, E4500, AND J4500C MOTOR COACHES MANUFACTURED FROM MAY 1, 2010 THROUGH JANUARY 31, 2011, AND EQUIPPED WITH DOGA WINDSHIELD WIPERS. CERTAIN WIRES MAY HAVE BEEN INCORRECTLY INSTALLED BY MCI AT THE FACTORY WHICH COULD RESULT IN THE WINDSHIELD WIPERS FAILING TO OPERATE.
Hazard: THE DRIVER'S FIELD OF VIEW MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: DEALERS WILL INSPECT THE WINDSHIELD WIPERS AND CONNECT ANY WIRES THAT WERE IMPROPERLY INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 14, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Additional Info: MCI SAFETY RECALL NO. 356.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V150000
   
2011-03-04 (Published by NHTSA on 2011-03-04)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 2010 J4500 MOTOR COACHES MANUFACTURED FROM OCTOBER 2009 THROUGH AUGUST 2010, AND EQUIPPED WITH BRAUN WHEELCHAIR LIFTS. THE ELECTRICAL AND HYDRAULIC LINES THAT SERVICE THE WHEELCHAIR LIFTS MAY BE ROUTED OR CLAMPED IN A WAY THAT COULD RESULT IN THE LINES BEING PINCHED DURING LIFT OPERATION.
Hazard: THIS COULD RESULT IN A FIRE CAUSING PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: MCI WILL IMPROVE THE ROUTING AND CLAMPING OF THE HYDRAULIC AND ELECTRICAL LINES SERVICING THE BRAUN WHEELCHAIR LIFTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 14, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Additional Info: MCI'S SAFETY RECALL NO. 347.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=11V144000
   
2010-08-13 (Published by NHTSA on 2010-08-13)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 2001-2004 E4500, MODEL YEAR 2002-2006 E4500C, MODEL YEAR 2001-2005 J4500, AND MODEL YEAR 2006 J4500C MOTOR COACHES EQUIPPED WITH SE-GI PASSENGER WINDOWS. THE ADHESIVE BOND BETWEEN THE WINDOW GLASS AND THE ALUMINUM WINDOW FRAME ON THE AFFECTED COACHES MAY DEGRADE.
Hazard: IF THE WINDOW GLASS BECOMES PARTIALLY OR COMPLETELY DEBONDED FROM ITS FRAME, THE WINDOW GLASS MAY DETACH AND FALL FROM THE COACH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: DEALERS WILL INSPECT, TEST, AND REPAIR, AS NECESSARY, THE SE-GI WINDOW ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 23, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Additional Info: MCI SAFETY RECALL NO. 348.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V373000
   
2010-05-11 (Published by NHTSA on 2010-05-11)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 2010 D4000, D4005, D4500, D4505, E4500, AND J4500 MODEL MOTOR COACHES MANUFACTURED FROM SEPTEMBER 2009 THROUGH MAY 2010, EQUIPPED WITH ARVINMERITOR FRONT AND TAG AXLE ASSEMBLIES. THE SUSPECT AXLES MAY HAVE HAD IMPROPER TORQUE APPLIED TO THE HUB/ROTOR/WHEEL ADAPTER BOLTS DURING THE ASSEMBLY PROCESS. REDUCED BOLT TORQUE COULD LEAD TO VIBRATION LOOSENING OF THE BOLT.
Hazard: THIS COULD RESULT IN A LOSS OF THE WHEEL POSSIBLY RESULTING IN A CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTOR COACHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
Additional Info: MCI'S RECALL CAMPAIGN NUMBERS ARE 345 AND 346.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V199000
   
2010-04-06 (Published by NHTSA on 2010-04-06)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.
Hazard: IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Additional Info: MCI RECALL NO. 344.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=10V135000
   
2009-06-01 (Published by NHTSA on 2009-06-01)
Recall Summary: MCI IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 MOTOR COACHES, MODEL J4500 MANUFACTURED BETWEEN OCTOBER 2007 AND APRIL 2009; 2009 MOTOR COACHES MODELS D4000ISTV, D4005, D4500, AND D4505 MANUFACTURED BETWEEN JANUARY AND JULY 2009; 2010 D4500 COACHES MANUFACTURED BETWEEN DECEMBER 2008 AND APRIL 2009; 2009 E4500 COACHES MANUFACTURED BETWEEN JANUARY AND APRIL 2009; AND ONE 2003 E4500 COACH MANUFACTURED IN OCTOBER 2002. THESE VEHICLES MAY HAVE BEEN EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS) WHICH CAN DEVELOP INTERNAL FRICTION BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE DRIVING TAB OF THE SAS CAN SHEER AS THE DRIVER TURNS THE STEERING WHEEL.
Hazard: WITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 10, 2009. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
Additional Info: MCI'S RECALL CAMPAIGN NOS. 327 (D MODEL SERIES) AND 328 (J MODEL SERIES).OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=09V196000
   
2009-04-08 (Published by NHTSA on 2009-04-08)
Recall Summary: MCI IS RECALLING 316 MY 2008-2009 J4500 COACH VEHICLES. THESE VEHICLES MAY CONTAIN A DISTORTED VALVE IN THE AUTOMATIC TRACTION CONTROL (ATC) AND/OR ELECTRONIC STABILITY CONTROL (ESC) SYSTEMS. UNDER CERTAIN CONDITIONS, THE VALVE MAY STICK IN THE OPEN POSITION AND CAUSE FULL SERVICE BRAKE PRESSURE TO BE APPLIED TO EITHER THE FRONT AXLE BRAKES OR THE DRIVE AND TAG AXLE BRAKES, DEPENDING ON WHETHER THE DISTORTED VALVE IS A FRONT OR REAR VALVE.
Hazard: IN THE EVENT THE VALVE STICKS IN AN OPEN POSITION AND CAUSES FULL SERVICE BRAKE PRESSURE TO BE APPLIED, A VEHICLE MAY EXPERIENCE BRAKE LOCK-UP ONCE THE VEHICLE SLOWS TO 5 MPH, THEREBY INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ATC VALVES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT MCI AT 847-285-2000.
Additional Info: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=09V115000
   
2008-11-21 (Published by NHTSA on 2008-11-21)
Recall Summary: MCI IS RECALLING 1,893 MY 2002-2008 D MODEL AND MY 2001-2008 E AND J4500 MOTOR COACHES EQUIPPED WITH ZF TRANSMISSIONS. THERE IS A POTENTIAL FOR THE SHIFT SELECTOR TO MALFUNCTION AS A RESULT OF A CELL PHONE OR RADIO BEING PLACED IN CLOSE PROXIMITY TO THE SHIFTER CONTROL PAD.
Hazard: WHEN THIS HAPPENS, THE SHIFT SELECTOR MAY MOVE INTO REVERSE WITHOUT DRIVER KNOWLEDGE INCREASING THE RISK OF A CRASH.
Remedy: MCI IS WORKING WITH ZF AND HAS CREATED A SOFTWARE UPDATE THAT PROTECTS AGAINST THE POTENTIAL FOR TRANSIENT ANALOG OR DIGITAL SIGNAL INTERFERENCE. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. .OWNERS MAY CONTACT MCI AT 1-800-333-0371 AND ZF AT 1-734-416-6200.
Additional Info: MCI RECALL NO. 308.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=08V603000
   
2006-07-06 (Published by NHTSA on 2006-07-06)
Recall Summary: ON CERTAIN MOTOR COACHES EQUIPPED WITH A SLIDE SWITCH TO CONTROL THE DEFROSTER BLOWER SPEED, THERE IS A SPEED CONTROLLER FOR EACH OF THE TWO DEFROSTER FAN MOTORS. THE SPEED CONTROLLER MAY FAIL CAUSING THE FAN MOTOR TO OPERATE CONTINUOUSLY IN THE "HIGH" SPEED MODE, AND THE CARRIER SLIDE SWITCH MAY FAIL TO REDUCE OR OTHERWISE CONTROL THE FAN MOTOR SPEED.
Hazard: THE SPEED CONTROLLER MAY OVERHEAT AND RESULT IN A THERMAL EVEN, SUCH AS SMOKING OR POSSIBLE FIRE.
Remedy: DEALERS WILL REPLACE THE DEFROSTER SPEED CONTROLLER FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2006. OWNERS MAY CONTACT MOTOR COACH AT 1-800-241-2947.
Additional Info: CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=06V241000
   
2006-04-27 (Published by NHTSA on 2006-04-27)
Recall Summary: ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES, THE TURBOCHARGER COMPRESSORS CAN FAIL.
Hazard: A FIRE CAN RESULT SHOULD THE TURBOCHARGER FAIL.
Remedy: DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REMEDY THESE MOTOR COACHES. THE ENGINES WILL BE REPAIRED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR MOTOR COACH AT 866-624-2622.
Additional Info: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=06V140000
   
2005-07-15 (Published by NHTSA on 2005-07-15)
Recall Summary: ON CERTAIN MOTOR COACHES EQUIPPED WITH I-SHAFTS SUPPLIED BY ZF HEAVY DUTY STEERING, THERE IS A POTENTIAL FOR A FAILURE OF THE FORK/SHAFT CONNECTION.
Hazard: IF THIS OCCURS, THE VEHICLE COULD SUFFER A LOSS OF STEERING ABILITY, WHICH COULD RESULT IN A CRASH.
Remedy: MCI, WITH THE ASSISTANCE OF ZF, INTENDS TO ESTABLISH A PROGRAM FOR REMEDYING THE DEFECTIVE I-SHAFTS. OWNERS MAY CONTACT MCI AT 1-204-284-5360.
Additional Info: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-327-4236; (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rcl_ID=05V322000
   
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